Help

Quick answers,
a real human at the end.

Most questions are answered below. If yours isn't, write to us — we reply within a working day.

Browse by topic

Voice & rounds

Setup, mic permissions, language selection, voice quality and troubleshooting.

Account & profile

Resume upload, role calibration, language preferences, deleting your account.

Billing & plans

Free vs Pro vs Max, switching plans, payment methods, invoices, GST receipts.

Privacy & data

What we store, who can see your scorecards, exporting or deleting data.

Most asked

How do I start my first mock round?+

Sign in, pick a role, allow mic access. The first round queues in under 60 seconds.

Can I change the interview voice?+

Yes. Choose the language and available voice before a round; your interview context stays with the session.

Why is my mic not picking up audio?+

Check browser permissions, try Chrome / Edge / Safari. Brave needs Shields lowered for the session.

How do I cancel or pause Pro?+

Settings → Billing → Pause or Cancel. Pause holds your plan up to 60 days, no charges.

Will companies see my scores?+

Never. Dosti is candidate-only. Scorecards stay in your account, not shared with any employer.

Do you offer student / GST invoices?+

Yes — both. Add your details under Settings → Billing before the next renewal.

Email support

For most questions, account changes, and refunds. We reply within a working day.

[email protected]

Round in trouble?

If a live round drops or audio breaks, we restore the session and credit a fresh round automatically.

Report an issue

Real humans, India hours. We don't use bots for support.