Refund policy

Money back, no friction.
Within the window, always.

If Dosti isn't working for you in the first week, we'll refund you. Beyond that, here's what's covered and what isn't — laid out plainly.

Last updated

25 April 2026

Eligible for refund

Within 7 days of a new subscription
Full pro-rata refund, no questions asked. Email us — done in 5–7 working days.
Service unavailable for over 24 hours
Auto-credit on your next renewal, or a partial refund if you prefer cash.
Accidental double-charge
100% refund of the duplicate transaction within 3 working days.

Not eligible

After 7 days into a new subscription, except as covered above.
Partial use of a billing cycle (e.g. you used Pro for 20 days and want 10 days back).
Charges from older billing cycles you didn't notice.
Refunds requested via chargeback without contacting us first.

How to request

From the email tied to your account. Tell us your registered phone or user ID, and a one-line reason.

If you're inside the eligible window, we'll initiate the refund the same day and reply with a reference ID.

Refunds go back to the original payment method. UPI is fastest; cards usually 3–7 days; net-banking up to 10.

Need a refund? Just write.

One email, one working day, money back in your account. No forms, no escalation maze.